Loudline support

The script does not follow my voice

Open Settings and check Voice language. It must be the language you are reading in. Voice scrolling works in English, Japanese, German, French, Italian, Spanish and Portuguese; a script in any other language scrolls at a steady pace instead.

If Loudline cannot follow you for 8 seconds, it keeps scrolling at your average pace. Tap Voice on the banner and it follows you again.

The first take in a new language may wait while iOS downloads the speech model. That needs an internet connection once.

Camera, microphone and Photos

Loudline needs the camera and the microphone to record. If you said no when iOS asked, open your device's Settings, find Loudline and switch them on.

Photos is optional and add-only. Without it, takes stay in Loudline instead of your library.

Where is my take?

With Save to Photos on, every video take goes straight to your photo library, with no watermark.

Photos only keeps video, so an audio-only take, or any take while Save to Photos is off, stays in Loudline.

Restore Loudline Pro

Bought a plan before, on this device or another one? Open Settings, tap Loudline Pro, then Restore. Loudline asks the App Store and unlocks it again. Use the same Apple Account you paid with.

Free trial and cancelling

The 14-day free trial comes with the yearly plan. If you allow notifications, Loudline reminds you two days before it ends.

To cancel, open your device's Settings, tap your name, then Subscriptions, and choose Loudline. Cancel at least a day before the trial ends and you pay nothing.

Your data

Loudline has no account and keeps your scripts and takes on your device. Deleting the app deletes what is in it; videos in Photos stay. The details are in the Loudline privacy policy.

Refunds

Apple handles payments, so a refund is Apple's to give. Ask at reportaproblem.apple.com. If a bug is the reason, tell us too.

Write to us

Email hello@binventor.com. Tell us your iPhone or iPad model, its iOS version and the Loudline version, which is under Settings › General › iPhone Storage (or iPad Storage) › Loudline. A screenshot helps.